This event is in the "Adult Services" group.
This event is in the "Youth Services" group.
This event is in the "Community Support Services" group.
This event is in the "Continuing Education" group.

Strengthening Staff/Patron Relations: Proactive Strategies for Creating Positive Outcomes from Conflict (Frontline Staff)

11:00am - 12:30pm
Adult Services, Youth Services, Community Support Services, Continuing Education
Closed
Required
Virtual Event
Please note you are looking at an event that has already happened.
Library Branch: Virtual
Program Type: Adult Services, Youth Services, Community Support Services, Continuing Education
Required
Seats Remaining: Unlimited
Event Details:

Seen or unseen, silent or loud, conflict is a fixture in our libraries. It begins with an open door and the diverse catalogs, services, and programs that tempt the public inside and encourage them to stay.